Returns & Exchanges
We want you to love your TBCo purchase, which is why we offer a 30-day return window for all unused items in their original packaging. If you are not completely satisfied, we provide a straightforward process for returns and exchanges to ensure your shopping experience remains seamless.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Package Your Items
Place the items in their original packaging, ensuring all tags are attached, and include a copy of your packing slip inside the box.
Ship the Parcel
Print the prepaid shipping label provided by our portal, secure it to your package, and drop it off at your nearest authorized carrier location.
Receive Your Refund
Once our warehouse inspects the returned goods, we will process your refund or exchange within 5-7 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing